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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 11/19/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2002 Ford Escort. Jacob was the salesperson that helped me select my vehicle, and the vehicle that I selected was in good shape when I received it. I also was approved the same day for the vehicle, and the vehicle has no problems with it as of right now. The staff was pretty good also, and overall I would rate this experience positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 Ford Windstar. I brought my car in for an oil change and a tune-up. It took about 45 minutes to complete. It was under warranty and I got a receipt. The staff was good. The car is due for an inspection pretty soon. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2006 Ford Taurus. I bought my car from Wayne who was a great salesperson. The car was clean and in good condition when I bought it and I was approved the same day. The only current problems with the car is the lights are starting to dim. Overall my experience was very positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 Ford Taurus. Carlos was my salesman. He was ok. The car was clean and in good condition when I got it. I am not having any problems now. I was approved the same day. Overall, my experience was very positive. I like JD Byrider a lot.

     

    11/03/2008

     
    Positive Comment

    I own a 2002 Ford Explorer. I recently brought the vehicle in for an oil change, and tune up, it took all day for the vehicle to be serviced. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff was fine, and the vehicle has no problems now. Overall I would rate this experince positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2002 Ford Taurus. I think my salesman`s name was JJ. He was the assitant. There were a couple different people who helped me so I can`t really remember. They were all really nice. The car was clean and in good condition when I got it. I am not having any problems with it now. I was approved the same day. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2003 Buick Century. I brought my car in for an oil change. It took about an hour to complete. It was under warranty and I got a receipt. The staff was good. There are no problems with the car now. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 Ford Explorer. I bought my car from Daniel and he was a pretty funny salesperson. The car was clean and in good condition when I bought it and the only current problem is the trunk won`t open. I was approved the same day and my overall experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 Chrysler PT Cruiser. The salesperson that helped me select my vehicle was Adam, and the vehicle that I selected was in alright shape when I received it. It took two hours for me to be approved for the vehicle, and the front and rear lights were cracked. The staff was wonderful, and overall I would rate this experience positive.

     

    11/03/2008

     
    Positive Comment

    I own a 1999 Chrysler Cirrus. Jeff was my salesman. He was good. The car was clean when I got it. The day after I got it, it broke down and I had to bring it back in. I am not having any problems now. I was approved a couple days later because I had to bring some stuff back. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 Plymouth Neon. I brought my car in for an oil change and a check up. It took about half an hour to complete. It was under warranty and I got a receipt. The staff was pretty good. The car is puttering and I need the sway bar fixed. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 1999 CHEVROLET Cavalier. My salesperson was lady, white, dark hair she sit in the front office. She and the other employees were really nice to us. My car was in really good shape when I got it and it is doing great today. I was approved the same day, I was there about one or two hours. My experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2002 CHEVROLET Cavalier. Steve sold me the car. The car was in very good condition. The car has no issues. The process took about four hours. The staff was very nice and attentive. My experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 CHEVROLET Venture. My salesperson was Mike. He provided me very good customer service. The car was clean and in good condition. I am having problems with the cupholder and the cd player not working property. It took 1 day for me to be approved. My overall experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2005 Ford Taurus. My salesperson was Tom and he was awesome like always. The car was in good condition when I got it. The cigarette lighter is not working. It didn`t take long to get approved. Overall, my experience was positive.

     

    11/03/2008

     
           

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