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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 11/19/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2001 Chrysler Town & Cou. I bought my car from a black male who was very friendly and did a good job as a salesperson. The car was clean and in good condition when I bought it but recently the brakes have been acting up. I was approved the same day and my overall experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 CHEVROLET Malibu. I brought my car in for an oil change and it took about an hour. It was covered under warranty and I received a receipt. The service there was pretty decent and there are no current problems with the car. Overall my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 1999 CHEVROLET Monte Carl. Overall my experience was positive. My sales person Charmaine, and I was approved the same day. My vehicle was nice when I bought it, but I noticed that my vehicle makes a knocking sound in the back. I think that my struts might need to be replaced, but I am not sure. Charmaine did a good job as my sale consutlant during the purchae of my vehicle.

     

    11/03/2008

     
    Positive Comment

    I own a 2004 KIA OPTIMA. I bought my car from a middle sized, dark haired, male who was a good salesperson. The car was clean and in good condition when I bought it and there are no current problems with the car. I was approved the same day and my overall experience was positive.

     

    11/03/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 1999 CHEVROLET Lumina. My overall experience was neutral because I bought the car for my sister, but had it of been for me I would not have bought the car. The vehicle was clean inside but the brakes are bad. The staff overall were nice. I was approved for my car the same day.

     

    11/03/2008

     
    Positive Comment

    I own a 2003 Ford Focus. Tanya was my salesperson. She was really great. The car was clean and in good condition when I got it. I am not having any problems with it now. I was approved the same day. Overall, my experience was positive. It was really great. We really got taken care of.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 Dodge Grand Cara. Overall my experience was positive. My sales person was Dave, and I was approved the same day. My vehicle was in good conditon when I bought it, and I currently do not have any problems with it. The staff did a good job during the purchase of my vehicle.

     

    11/03/2008

     
    Positive Comment

    I own a 1999 Ford Escort. My sales person was Shawn and he did a good job selling me the car. When I got my car it was in good running condition and it was nice and clean for me. It only took about two hours for me to get approved for the car. Today my car is running good for me and I see no problems with it. Overall my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2005 OLDSMOBILE Intrigue. My overall experience was positive. I took my car in for an oil change. It took about 30 minutes. It was not under warranty and the price was fair. The paperwork will be mailed to me. The staff was great. There are no problems with my car now.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 Dodge Dakota. My salesperson was Lisa. She and the other employees did a really good job. I was approved the same day. My car was in good condition when I got it and it is doing good today. My experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 Ford Focus. My salesperson was Lana and she was great. The clean was clean and in good condition. My gas tank is actually haning down right now and I had to puch it back up. It took about 2 1/2 to 3 hours to be approved. My overall experience was positive. I have recommended several people.

     

    11/03/2008

     
    Positive Comment

    I own a 2002 CHEVROLET Cavalier. Overall my experience was positive. I bought my car from Brandon, and he was ok. It didnt take long to get approved for the car. The car was in good condition when I got it, and I am not having any problems with the car now.

     

    11/03/2008

     
    Positive Comment

    I own a 2004 Ford Taurus. I bought my car from Chris, on a scale from 1 to 10 I`d give him a 10. The car was clean and in good condition when I bought it and there are no current problems with the car. I was approved the same day and my overall experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2003 CHEVROLET Malibu. I brought my car in for the TPS sensor, the thermostat, and the ignition switch. It was in the shop for 2 or 3 days. The thermostat was under warranty. I felt the price I paid was fair for the rest. I originally had gone to a dealer and they quoted me twice as much. The staff were good. I still need an allignment and the front brakes checked. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 Pontiac Other. Overall my experience was positive. My sales person was Charmaine, and I was approved the same day. My vehicle was good when I bought it, and I currently do not have any problems with it My sales person was good, and in encouraging during the purchse of my vehicle.

     

    11/03/2008

     
           

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