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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 11/19/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 2002 Ford Taurus. It took a while to get approved for the car. The car was in alright condition when I bought it, but I have to get it in for service because there is a belt loose. My salesperson was David, and he was good. Overall my experience was neutral because the process took so long.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 CHEVROLET Impala. My salesperson was Tammy and she was great. The car was in good condition when I got it. There are no problems with the car now. It took about an hour to get approved. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 Buick Century. I brought my car in for an oil change. It didn`t take long to complete. It was under warranty and I got a receipt. The staff was good. There are no problems with the car now. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2004 Dodge Stratus. I bought my car from Rodney who was an excellent salesperson. The car was clean and in good condition when I bought it and there are no current problems with the car. I was approved the same day and my overall experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 1997 Ford Ranger. I brought my car in for new pole springs and an inspection. It took about 2-3 hours to get fixed. It was under warranty and I got a receipt. The staff was excellent. There are no problems with the car now. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2001 Ford Windstar. I brought my car in for an inspection. It took about an hour to complete. It was under warranty and I got a receipt. The staff was really nice, I love them over there. There are no problems with the car now. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 Ford Taurus. I bought my car from Aaron and he was a great salesperson. The car was clean and in good condition when I bought it and there are no current problems with the car. I was approved the same day and my overall experience was positive.

     

    11/03/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 2004 Ford Focus. I brought my car in because it was rattling underneath. It was in the shop for a day. It was under warranty. I got paperwork. I didn`t get the chance to talk to any of the staff. There is still a rattling noise under the car. There are no other problems. Overall, my experience was neutral because the problem was not fixed.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 Chrysler Sebring. My salesperson was Dan. He and the other employees did a good job. I was approved the same day, I was there a couple of hours. My car was in good condition when I got it and it is doing good today. My experience was positive.

     

    11/03/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 1998 OLDSMOBILE DELTA 88. I brought my car in for the check engine light and an oil change. It took about an hour and a half. It was under warranty and I got a receipt. The staff was great. I am having some transmission problems. Overall, my experience was neutral because I keep having minor problems with it.

     

    11/03/2008

     
    Positive Comment

    I own a 2002 Dodge Caravan. I brought my car in for an oil change. It toook about 20 minutes to complete. It was under warranty and I got a receipt. The staff was good. There are no problems with the car now. Overall, my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2000 CHEVROLET Venture. I brought my car in for an oil change. It took less than 30 minutes to complete. It was under warranty and I got a receipt. The staff was a 5 out of 5. There are no problems with the car now. Overall, my experience was positive.

     

    11/03/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 2000 Ford Taurus. My overall experience was neutral due to the long process. My vehicle was pretty clean inside when I first got it and in a good running condition too. David was my salesperson and he was good overall. I was approved for my car the same day.

     

    11/03/2008

     
    Positive Comment

    I own a 2002 Hyundai Elantra. I brought my car in for an oil change that was very quick. It was covered under warranty and I received a receipt. The service there was great and there are no current problems with the car. Overall my experience was positive.

     

    11/03/2008

     
    Positive Comment

    I own a 2003 Ford Escape. I bought my car from Joey and he was a great salesperson. The car was clean and in good condition when I bought it and there are no current problems with the car. I was approved the same day and my overall experience was positive.

     

    11/03/2008

     
           

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